Crate and Barrel, a home furnishings retailer, is supposed to collaborate with Handy, a home services platform. This collaboration will offer home decor installation and furniture assembly across the U.S. It is supposed to join the rising list of big-box retailers in the quest of winning over consumers with handyman services, a spokesperson from Handy stated.
Customers who do not like “do-it-yourself tasks” are supposed to have an ability to go to store partners from any of almost 90 Crate and Barrel stores across the country. With the latest deal, a Handy worker is supposed to go to a customer’s home and complete the necessary task. The Northbrook was anticipated to reveal the collaborations later this week. The latest decision is the example of a big box merchant responding to novel online rivalry and presenting a series of services that complement its furniture assortment.
On a similar note, Ikea, a retail furniture giant, came into the news with its recent purchase of TaskRabbit, a handyman site. The latest deal demonstrates its awareness about the rivalry from other online-only furniture retailers. It also highlights their push of services such as delivery and installation, as per a report by Reuters.
Ikea purchased the firm in September 2017. This acquisition was a part of an attempt to boost various services intended to assist customers following their purchase of “assemble-yourself” furniture. It is said to be the foremost acquisition of its kind by the firm in the U.S. Reportedly, the U.S. is said to be the second largest market behind Germany. The U.S. home furnishing market values for approximately $282 Billion, according to Neil Saunders, Analyst, GlobalData Retail. Ikea holds a share of 2%, which is down from 2.2% in 2014 and much lesser than its share in Germany, at about 12%.